FAQ's

About our Brand

What is Somniaa?
Somniaa was created with one simple belief: great days begin the night before.
Our collection brings together thoughtfully crafted sleep and self-care essentials that help transform everyday routines into calming rituals. Every piece is designed to help you unwind, restore and wake up refreshed.

What makes Somniaa different?
We believe quality sleep begins long before you close your eyes. Every Somniaa product is thoughtfully designed to elevate your evening routine through premium materials, timeless aesthetics and purposeful formulations. We focus on creating products you'll look forward to using every day, not just products you'll own.

Orders

How do I place an order?
Simply browse our collection, add your favorite products to your cart and complete your purchase through our secure checkout. Once your order is confirmed, you'll receive an email with your order details.

Can I change or cancel my order?
If your order has not yet been dispatched, we'll do our best to accommodate your request. Please contact us at somniaaindia@gmail.com as soon as possible.

Can I order a product that is "Out of Stock"?

Products listed as "Out of Stock" are not available for immediate sale. However, we can notify you as soon as the product is back in the stock. Simply click on the product, once you are on the product page, you will see an option that says 'Notify Me' and enter your registered email address. We will send you a notification email as soon as the product is back in stock.


Payments

Which payment methods do you accept?
We accept all major prepaid payment methods available through our secure checkout, including UPI, Credit & Debit Cards and Net Banking.

Is Cash on Delivery (COD) available?
No. We currently accept prepaid orders only.

Shipping & Delivery

Where do you ship?
At present, Somniaa ships across India.
We're excited to expand to more destinations in the future.

How much does shipping cost?
Shipping is complimentary on all orders above ₹2,000.
A flat shipping fee of ₹150 applies to orders below ₹2,000.

How long will my order take to arrive?
Orders are generally processed within 2–3 business days before being dispatched.
Delivery timelines vary depending on your location.

How can I track my order?
Once your order has been dispatched, you'll receive tracking details via email or SMS.

Bedsheets

What fabric are your bedsheets made from?
Our bedsheets are crafted from 100% premium cotton that offers a buttery-soft feel.

What is a sateen weave?
Unlike traditional cotton weaves, sateen is woven to create a naturally smooth, silky surface with a soft drape and subtle lustre. The result is exceptional comfort while maintaining the breathability of pure cotton.

Are your bedsheets suitable for all seasons?
Yes. Pure cotton naturally regulates temperature, making our bedsheets comfortable throughout the year.

How should I care for my bedsheets?
Machine wash in cold water
Wash similar colours together
Use a mild detergent
Do not bleach
Tumble dry on low or line dry
Iron on low heat if required

Proper care helps preserve the softness and finish of your bedsheets. 

Pillow Mist

How do I use the Pillow Mist?
Lightly mist your pillow or bedding a few minutes before bedtime and allow it to settle before use.

Can I use it every night?
Yes. Our Pillow Mist is designed to become part of your nightly wind-down ritual.

Can I spray it directly on my skin?
The Pillow Mist is intended for use on fabrics and bedding only, but it is safe for skin.

Moonlight Foot Soak

How do I use the Foot Soak?
Empty one sachet into warm water and soak your feet for approximately 5–10 minutes before drying thoroughly.

Why is each sachet single-use?
Each sachet contains the perfect amount for one relaxing soak, ensuring freshness, convenience and a mess-free experience every time.

Can I reuse one sachet?
No. Each sachet has been carefully portioned for a single use to deliver the intended experience.

Balm

How do I use the Balm?
Massage a small amount onto your temples, neck or pulse points whenever you wish to relax or unwind.

Is it suitable for sensitive skin?
While our balm is formulated with carefully selected ingredients, we recommend performing a patch test before first use.

Returns & Refunds

Do you accept returns?
To maintain product hygiene and quality, we do not accept returns or exchanges.

What if my order arrives damaged?
Please contact us within 48 hours of delivery.

To help us assess your claim, we'll require:
  • Your order number
  • Clear photographs of the product
  • A continuous unboxing video showing the sealed package being opened
  • Once verified, we'll arrange a replacement (subject to availability) or issue a refund.

Gifting

Can I send a Somniaa order as a gift?
Absolutely. Our products make thoughtful gifts for birthdays, housewarmings, weddings and anyone who deserves a little more rest.

Contact Us

Still have a question?
We're always happy to help.