Privacy Policy

Your privacy is important to us. At Somniaa, we are committed to protecting your personal information and using it responsibly.

Information We Collect

When you visit our website or place an order, we may collect information including:
  • Your name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through our payment partners)
  • Order history
  • Device and browsing information collected through cookies and similar technologies

How We Use Your Information

We use your information to:
  • Process and fulfil your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Respond to your enquiries
  • Share promotional updates if you have chosen to receive them
  • We will never sell your personal information to third parties.

Payments

All payments made on our website are processed through secure third-party payment providers. Somniaa does not store your credit or debit card details.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, analyse website traffic and improve our services.

You may disable cookies through your browser settings; however, certain features of the website may not function as intended.

Third-Party Services

We may share limited information with trusted partners who help us operate our business, including:

Payment gateways

Shipping and logistics partners
Website analytics providers
Marketing platforms
These partners receive only the information necessary to perform their services.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse or disclosure.

While we strive to safeguard your information, no method of online transmission or electronic storage is completely secure.

Your Rights

You may request to:
  • Access the personal information we hold about you
  • Update or correct your information
  • Request deletion of your personal information, where legally permitted
  • Unsubscribe from promotional communications at any time
Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at: